In our customers’ own words

Some have been customers since 2009.

Six stores, from Maxi to Supermarket, on why they chose SmartShop and what actually got better.

The entrance of ICA Maxi Stenhagen

Customer since 2025

”We chose SmartShop for the space – we could fit far more than before. The biggest advantage is that the goods are now kept locked away, so we no longer have to watch over open cabinets. We have also had quick, helpful support whenever we had questions. Customers have got used to the system and appreciate the new way of shopping.”

Linn JohanssonSales Manager, ICA Hajen, Varberg

Customer since 2010

”All our tobacco is in cabinets, nothing behind the counter, neither behind the checkout nor in the front of the store. It spares our staff the risk of robbery that otherwise comes with tobacco at the checkout. It has worked well for many years, and most of our customers learned the system quickly.”

Sofia AmnellICA Maxi Stenhagen, Uppsala

Customer since 2009

”I recommend SmartShop because of the economics, the reduced shrinkage, lower stock levels, how easy it is to reprogram and change what is in the machines yourself, and because it works so well – simply good stuff! Our expectations were met, and it turned out better than I thought!”

FabianOperations Manager, ICA Supermarket Esplanad, Stockholm

Customer since 2024

”We chose SmartShop for the favourable price and because we had heard so many good things about them from other stores. The system makes it easy to see when it is time to restock, especially at sales peaks. A big advantage compared with before is date checks on the snus. When items were kept at several checkouts it was harder to keep track, but now we have a much clearer overview of the stock.”

Desirée GrindemarICA Supermarket Ödeshög

Customer since 2026

”We had had our previous cabinets for many years and wanted to see whether SmartShop could make restocking easier for staff. What we appreciate most is that we get a clear list of what needs restocking. It makes it easier for staff to keep track and build good routines around the cabinets.”

Marina HellmanICA Supermarket Bergsjöhallen

Customer since 2009

”SmartShop is a fast sales solution for tobacco and over-the-counter products, which lets us focus on the customers at the checkout.”

EmelieTobacco Manager, ICA Kvantum BEA, Enskede

Quotes translated from Swedish.

Tell us what you want to sell. We will design the solution.

A short needs analysis is enough to see what fits: location, access, payment, hardware and financing.

Anders Nirling Sales
+46 70 437 37 47 · sales@smartshop.se